Roles & Responsibilities
- Plan, organize and implement community-based programmes and activities for the wellbeing of eldercare, single parents and youths.
- Establish links and partnerships with relevant agencies to determine programme requirements and relevance to the mission.
- Participate in engagement plans and activities, tapping on community service providers.
- Facilitate, coordinate and support the partner agencies to conduct a multi-agency meeting to create solutions to manage clients with complex needs or conduct joint home visit, whenever required.
- Participate and work with key stakeholders in the development of the structural processes in facilitating client’s flow.
- Provide input to stakeholders to collate data for review and evaluation including data collection framework to ensure timely submission of reports and information, as required by stakeholders and regulatory bodies.
- Execute innovative and engaging programmes tailored to the needs and interests of the target demographic.
- Actively seek and foster collaboration opportunities to enhance programme effectiveness and reach.
- Develop strategies to increase community involvement and support for centre activities.
Coordinate joint home visits with partner agencies as necessary to provide comprehensive support to clients. - Act as a liaison between the centre and stakeholders to ensure seamless integration of services and support systems.
Requirements
- Minimum Degree in related discipline or its equivalent.
- At least 2 years of relevant experience in a similar capacity..
- Good communication & interpersonal skills.
- Preferably with interest and passion for the elderly.
- Related qualification in working with the elderly or in the social service sector, would be an advantage.
Must-Have Competencies
- Collaborative Practices Across Disciplines and Sectors – Level 2
- Social Service Programme Development – Level 2
- Social Service Programme Evaluation – Level 2
- Social Service Programme Implementation – Level 2
- Stakeholder Management – Level 2
- Trends Evaluation and Application – Level 2
- Diversity Awareness and Management – Level 2
Critical Core Skills
- Communication – Intermediate
- Influence – Basic
- Collaboration – Intermediate
- Adaptability – Basic
- Decision Making – Intermediate
*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link.
Job Responsibilities:
· Responsible to provide a safe environment during activity sessions which encourages participation and social inclusion, which promotes a healthy well-being of the clients.
· Actively assist in the implementation of programmes ensuring that they remain relevant to the wellbeing of seniors.
· Assist to engage community partners, build effective and sustainable partnerships with them to serve the needs of the seniors
· Effective follow up skills and able to meet short turnaround time.
· Ability to handle confidential information due to PDPA.
· Collaborating with other departments to achieve overall mission and goals.
· Ensure all seniors are duly registered in our membership database and screened with the AIC Community Screener Tool. Seniors who require befriending will be registered in the Integrated Referral Management System (IRMS).
· Coordinate festivities and regular programmes at the centre and engage vendor or corporate/student volunteers to facilitate the sessions.
· Assist to oversee senior attendance, including house visit, distribute rations, outings, video conferencing, classes and festivities.
· Work closely with Reporting Officer on engagement strategy to ensure KPI can be met.
· Ensure reports are accurately generated.
· Liaise with relevant agencies on funding for programmes.
Requirements:
· Minimum Diploma in related discipline or its equivalent
· Min.1 year relevant experience in social services agencies
· Passion for working with seniors in the senior care centre and community setting
· Good communications skills, a team player, able to work independently.
· Tech savvy and proficient in MSOffice
· Ability to communicate in local dialects will be advantageous
· Require to attend/organise events during weekends, if any
Must-Have Competencies
-Collaborative Practices Across Disciplines and Sectors – Level 3
-Diversity Awareness and Management – Level 3
-Social Service Programme Development – Level 3
-Social Service Programme Evaluation – Level 3
-Social Service Programme Implementation – Level 3
-Stakeholder Management – Level 3
-Trends Evaluation and Application – Level 3
Critical Core Skills
-Communication – Intermediate
-Influence – Basic
-Collaboration – Intermediate
-Adaptability – Intermediate
-Decision Making – Basic
*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link
Job Responsibilities:
· Assist in planning and executing wellness, recreational and social programmes and activities for the seniors.
· Facilitate essential support services like transportation, healthcare referrals and social support for seniors.
· Organise activities that promote social interaction, mental stimulation and physical health.
· Assist in managing, supervising and supporting volunteers while fostering a positive and collaborative environment.
· Administer assessment tool to ensure buddying & befriending criteria are met.
· Assist in conducting outreach to raise awareness and promote the centre’s services within the community.
· Prepare reports on programme participation and other relevant data and maintain accurate records.
· Provide general administrative support, including scheduling, event preparation and communications while adhering to PDPA guidelines.
Job Requirements:
· Minimum of a Diploma in a related discipline or its equivalent.
· At least 2 years of working experience in programme coordination.
· Good communication & interpersonal skills.
· Preferably with an interest and passion for working with the elderly.
· Related qualification in working with the elderly or in the social service sector, would be an advantage.
Competency Skills & Proficiency
Must-have
· Collaborative Practices Across Disciplines and Sectors – Level 2
· Social Service Programme Development – Level 2
· Social Service Programme Evaluation – Level 2
· Social Service Programme Implementation – Level 2
· Stakeholder Management – Level 2
· Trends Evaluation and Application – Level 2
· Diversity Awareness and Management – Level 2
Critical Core Skills
· Communication – Intermediate
· Influence – Basic
· Collaboration – Intermediate
· Adaptability – Basic
· Decision Making – Intermediate
* Please refer to the Technical Skills and Competencies (TSCs) and Critical Core Skills (CCSs) in the Skills Framework for the Social Service Industry via this link
Job Responsibilities:
· The Centre Manager is responsible for leading and managing all aspects of the centre’s day-to-day operations.
· Provide leadership for the holistic care management of the clients.
· Oversee and work closely with the Centre Administrator, Asst/Social Worker, Staff Nurse, AHPs for Initial Assessments, Admissions and MOH regulated reviews.
· Responsible for the preparation of MOH inspection and licensing.
· Participate in the workplace health, safety and emergency preparedness exercise.
· Manage Multi-Disciplinary Team, inclusive of Allied Health Professionals, to ensure optimal care delivery.
·Initiate and drive continuous improvement; maintain policies, procedures, and work processes to guide care delivery.
· Ensure compliance with all required nursing standards and relevant regulations.
· Develop, implement and maintain policies, procedures, and work processes to guide care delivery.
Manpower Management & Development
· Effective and efficient manpower planning in accordance with MOH guidelines and standards.
· Provide coaching, training and counselling of staff.
· Ensure an appropriate skills mix and adequate staffing for all shifts and services by determining work priorities, preparing staff rosters and daily assignments, and serving as a resource for resolving operational and quality care issues.
Resource Management
· Responsible for proper management of resources which is cost effective, ensure quality standards and improve productivity.
Job Requirements:
· Possess a Diploma, Graduate Diploma or Bachelor’s Degree in Social Work/Community Care/Gerontology.
· Minimum 6 years’ in related field is required.
· Strong organizational skills, good communication, interpersonal and writing skills.
· Relevant working experience in healthcare setting preferred.
· Must have passion to serve the elderly and well trained to handle dementia clients.
Competency Skills & Proficiency
Must-have
– Collaboration Practices Across Disciplines and Sectors – Level 4
– Department Performance Management – Level 4
– Emergency Response and Crisis Management – Level 4
– Financial Management – Level 3
– Manpower Planning – Level 4
– Workplace Safety and Health – Level 4
– Strategy Implementation – Level 4
Good-to-have
– Quality and Audit Management – Level 4
– Diversity Awareness and Management – Level 4
– Risk Management – Level 4
– Workplace Safety and Health – Level 4
– Change Management – Level 4
– Strategy Planning – Level 4
Critical Core Skills
– Communication – Advanced
– Influence – Advanced
– Collaboration – Intermediate
– Adaptability – Intermediate
– Decision Making – Advanced
* Please refer to the Technical Skills and Competencies (TSCs) and Critical Core Skills (CCSs) in the Skills Framework for the Social Service Industry via this link
Job Responsibilities:
· Conduct case management, work and counselling support and group work for residents under your care.
· Conceive intervention plan and execution which can effect positive change in residents.
· Work closely with MSF and other agencies on the overall rehabilitation of residents.
· Prepare in-depth care plan and other mandatory monthly reports as required by MSF and other agencies.
· Plans, executes, and evaluates programmes and services with the aim to improve the quality of life of residents.
· Attend case conferences, presents cases for discussion on formal platforms such as departmental or inter-agencies meetings for the purpose of sharing and learning problem solving skills relating to social work.
· Attends multi-disciplinary team meetings with medical staff, nurses, and other allied healthcare professionals to discuss, propose and coordinate care plans for residents.
· Development and enhancement of work process and administrative matters.
· Any other duties assigned by Reporting Officer.
Job Requirements:
· Must possess degree or graduate diploma in Social Work.
· Must possess compassion, resourcefulness and be willing to work diligently to help in the rehabilitation of male destitute persons.
· Registered with SASW Accreditation Board or SAC or SPS preferred with at least 2 years of experience. Fresh graduates are welcomed.
· Good report writing and interpersonal skills.
· A good team player.
· Willing and comfortable to work in an all-male institution.
Competency Skills & Proficiency
Must-have
· Case and Care Planning – Level 3
· Casework Evaluation – Level 3
· Casework Intervention – Level 3
· Social Service Programme Evaluation – Level 3
· Social Service Programme Implementation – Level 3
· Stakeholder Management – Level 3
Good-to-have
· Collaborative Practices Across Disciplines and Sectors – Level 3
· Diversity Awareness and Management – Level 3
· Emergency Response and Crisis Management – Level 3
· Ethics, Values and Legislation – Level 3
Critical Core Skills
· Communication – Intermediate
· Customer Orientation – Intermediate
· Collaboration – Intermediate
· Adaptability – Basic
· Decision Making – Basic
* Please refer to the Technical Skills and Competencies (TSCs) and Critical Core Skills (CCSs) in the Skills Framework for the Social Service Industry via this link
Responsibilities:
• Accountable for ensuring timely submission of various funding claims from Ministry and other funding agencies and related follow up.
• Monitoring GL accrual entries and assisting Manager (Finance) in monthly closing.
• Responding in a timely manner to service issues and requests.
• Monitoring and documentation for grants and quarterly submission to Government agencies.
• Oversee quarterly GST submissions and posting to GL.
• Oversee ILTC submission process and Medifund Claims.
• Supervise day-to-day Accounts Receivables transactions including preparation of invoices, recording of payment made by customers or creditors, maintain invoice tracking list for one business unit and bank in of daily collections.
• Reconciliation and verification of Account Receivable statement and resolve any billing issues.
• Assist in preparing monthly schedules and bank reconciliations, when required.
• Assist in preparation of year-end audit schedules and answering audit queries.
• Any other general administrative duties.
Job Requirements
• Minimum Diploma in accounting or relevant accounting qualification. Professional qualification in accounting advantageous.
• Minimum 3 ~ 5 years of relevant working experience. Additional advantage if candidate has experience working in an Institution of Public Character (IPC) in the ILTC sector.
• Excellent interpersonal and communication skills.
• Good organisational and time management skills.
• Analytical and meticulous.
• Proficient in MS Office applications. Additional advantage if candidate is familiar with Xero system.
• Familiarity with reporting for Investments would be advantageous.
Competency Skills & Proficiency
Must-have
• Accounting Standards – Level 4
• Cash Flow Management – Level 3
• Finance Business Partnering – Level 2
• Financial Management – Level 3
• Financial Reporting – Level 2
• Financial Analysis – Level 3
• Financial Reporting Quality – Level 4
Good-to-have
• Digital Technology Adoption and Innovation – Level 3
• Professional and Business Ethics – Level 4
• Stakeholder Management – Level 3
Critical Core Skills
• Communication – Intermediate
• Influence – Basic
• Collaboration – Intermediate
• Adaptability – Basic
• Sense Making – Basic
* Please refer to the Technical Skills and Competencies (TSCs) and Critical Core Skills (CCSs) in the Skills Framework for the Social Service Industry via this link
We are seeking for an experienced and dynamic Head of Nursing to lead our nursing team. The successful candidate will play a pivotal role in shaping our nursing practice, ensuring the highest standards of care, and driving strategic initiatives across the organisation.
Job responsibilities:
• Responsible for compliance of all nursing standards as stipulated by Ministry of Health and Singapore Nursing Board.
• Oversees and responsible for the daily operations of the Home.
• Leads and manages the clinical staffs in delivering excellent clinical and service qualities.
• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensures quality audits are planned and conducted periodically, and follow up with areas for corrective improvements.
• Ensures written policies and procedures and work processes are available and up-to-date to guide the nursing care delivery.
• Conducting nursing rounds to identify clinical and service issue with the aim of addressing and closing gaps in care.
• Communicating and collaborating with intra- and inter-departmental staff, residents and relatives to ensure care coordination and integration.
• Ensures the smooth transition of residents from acute to chronic care and return to the community, where possible.
• Manages care of the residents to ensure compliance to standards.
• Implement strategies and workplans to optimize the clinical care and evaluate and improve the work processes and practices.
• Evaluate and plan the objectives accordingly the operational and financial aspects/targets.
• Serves as a resource person and provides clinical expertise to the healthcare team on professional and nursing matters.
• Acts as a role model in clinical practice. Initiates clinical quality improvement and research activities to enhance resident care management and improve practices.
• Reaches out proactively to residents and their families regarding care needs.
• Develop staff competencies, promote clinical contributions and conducts continuous assessment and evaluation of staff’s clinical performance and professional conduct. Provides feedback and guides staff towards improvements in clinical and service performance.
• To participate actively in SNM and nursing committees.
• Assists the DON/CEO in all duties and deputises in his/her absence as needed
Job requirements:
• Degree in Nursing or equivalent (health-related)
• Advanced Diploma in Nursing (nursing-related) or working towards
• Preferably five years’ or minimum two years of working experience in a similar position in a medium or large-sized Nursing Home in Singapore
• Registered Nurse with current SNB Registration
• Evidence of continued professional development
Job Responsibilities:
• Provide personalised, and cost-effective care to the residents in the nursing home in accordance to established policies and procedures, standards of nursing care, and practices.
• Provide a holistic, multifaceted and person-centred approach to plan and execute care to meet resident’s nursing needs.
• Able to harness team’s cooperation and inspire them to deliver effective, safe, and coordinated care to all.
• Reaches out proactively to residents and their families regarding discharge. Plans, trains, and coordinates a smooth transaction from a nursing home to a home for them.
• Report to Nurse Manager/Head of Nursing
Job Requirements:
• Candidate must possess at least Bachelor’s Degree/Diploma in Nursing
• Possess a State Registered Nurse license
• Valid Practising License with Singapore Nursing Board
• At least 2 Year(s) of working experience in an acute / community hospital or nursing home
• Possess interpersonal skills and is passionate working with elderly.
COMPETENCY AND PROFICIENCY LEVEL
Must-Have Competencies
• Clinical Teaching and Supervision – Level 3
• Effective Communication in Nursing – Level 4
• Emergency Care Management in Nursing – Level 4
• Infection Prevention and Control in Nursing Practice – Level 4
• Learner Assessments – Level 3
• Medication Management in Nusing – Level 4
• Patient Care Delivery in Nursing – Level 4
Good-To-Have Competencies
• Care Transition in Nursing – Level 4
• Professional, Legal and Ethical Healthcare Practice – Level 4
• Workplace Safety and Health – Level 4
• Professional Consultation – Level 4
• Excellence in Service – Level 4
• Continuous Improvement Management – Level 3
Critical Core Skills Competencies
• Communication – Intermediate
• Influence – Intermediate
• Collaboration – Intermediate
• Adaptability – Intermediate
• Decision Making – Intermediate
* Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link
Job responsibilities:
To support the Volunteer Management / Community Programmes Division in effectively managing, sustaining and productively deploying volunteers in SNM’s core programmes, services and activities.
Volunteer Recruitment, Deployment & Training
• Implement and evaluate all volunteer recruitment, orientation and
• Recruit and screen and check references of all potential volunteers
• Develop, promote, and maintain a wide range of volunteer opportunities within the organization
• Plan and implement basic training program for volunteers
• Manage and liaise with volunteers and partners to recruit, retain and deploy volunteers for all the internal/external programmes of SNM
• Community outreach to find volunteers, assessing organisational needs and capacity for volunteers, monitor and evaluate the progress of volunteers.
Volunteer Recognition
• Engage suitable enthusiastic and productive volunteers to guide/mentor other volunteers
• Widen scope of volunteering to include volunteer support and development activities for capacity building and leadership development
Volunteer Management System
• Periodically review VMS to ensure timely updating of information by volunteers and VM staff
• Maintain an up-to-date volunteer database that facilitates matching of volunteers with requisite skills and aspirations with assigned volunteer work
• Collect statistics on volunteer recruitment, attrition, appreciation
Programme Management
• Plan, organise and run centre-based active-ageing programmes and interest groups
• Ad-hoc festive events
Job Requirements:
• Minimum Diploma/Degree or equivalent qualification.
• A certificate in the Volunteer Management will be an added advantage
• Preferred 2 years relevant working experience in a similar capacity
• Proficient in use of MS Office Applications
• Resourceful, self-driven, proactive and independent
• Possess good communication and interpersonal skills
• Organization and planning skills
COMPETENCY AND PROFICIENCY LEVEL
Must-Have Competencies
• Collaborative Practices Across Disciplines and Sectors – Level 3
• Volunteer Programme Management – Level 3
• Volunteer Programme Evaluation – Level 3
• Volunteer Retention and Engagement – Level 3
• Volunteer Recruitment – Level 3
• Stakeholder Management – Level 3
Good-To-Have Competencies
• Trends Evaluation and Application – Level 3
• Diversity Awareness and Management – Level 3
Critical Core Skills
• Communication – Intermediate
• Influence – Basic
• Collaboration – Intermediate
• Adaptability – Basic
• Decision Making – Intermediate
Job Description & Requirements
• Plan, direct and supervise all operations in the Senior Care Centre.
• Ensure that the Centre’s nursing services meet and adhere to regulations and licensing requirements.
• Educate and supervise the conduct of correct nursing practices and high service standards.
• Develop and lead a team of competent and dedicated staff.
• Share leadership in developing a SNM Senior Care Centre that is known for its professionalism, compassion and effectiveness.
• Work with Head of Centre to develop and implement clinical skills development programmes for nursing staff.
• Conduct orientation and clinical skills development programmes for nursing staff.
• Conducts continuous assessment and evaluation of staff’s clinical performance and professional conduct.
• Act as a role model in clinical practice. Initiates clinical quality improvement and research activities to enhance client’s care management and improve practices.
• Acts as a resource person for all categories of staff within the Centre.
Requirements:
• Candidate must possess at least Diploma in Nursing
• Possess State Registered Nurse license
• Valid Practising License with Singapore Nursing Board
• At least 2 Year(s) of working experience in a Senior Care Centre or at least 4 years or more of nursing experience as a Staff Nurse.
• Possess interpersonal skills and passionate about working with the elderly.
COMPETENCY AND PROFICIENCY LEVEL
Must-Have Competencies
– Care Transition in Nursing – Level 3
– Effective Communication in Nursing – Level 3
– Emergency Care Management in Nursing – Level 3
– Health Education Programme Development and Implementation – Level 3
– Infection Prevention and Control in Nursing Practice – Level 3
– Medication Management in Nursing – Level 3
– Patient Care Delivery in Nursing – Level 3
Good-To-Have Competencies
– Emergency Response and Crisis Management – Level 3
– Inter-professional Collaboration – Level 3
– Mobility and Ambulation Assistance in Nursing – Level 3
– Nutrition and Fluids Management in Nursing – Level 3
– Respiratory Care in Nursing – Level 3
– Wound Management in Nursing – Level 3
Critical Core Skills
– Communication – Advance
– Influence – Advance
– Customer Orientation – Advance
– Problem Solving – Advance
– Developing People – Advance
*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website.