Job Description & Requirements

Roles & Responsibilities
• Assist the Nursing staff in providing the clients with basic hygiene and personal care on a daily basis
• Maintain up-to-date documentation of client’s conditions and interventions and support development and review of care plans
• Support the Programme team to facilitate both on and off-site activities with the clients
• Perform tasks and daily activities with the client according to the care plans
• Maintains cleanliness and tidiness of the client’s environment
• Taking and monitoring of vital signed
• Serving food and drinks during mealtimes
• Interacting, talking and exercising with the elderly and assist in toileting

Requirements:
• Minimum GCE O Level / HMI Certificate in Healthcare Support (Nursing) or equivalent or
• Nitec in Community Care & Social services would be advantageous
• Relevant working experience in a healthcare setting preferred
• Must have the passion to serve the elderly and comfortable to handle dementia clients

COMPETENCY AND PROFICIENCY LEVEL
Must-Have Competencies
– Care Assistance – Level 3
– Client Supervision – Level 3
– Intervention Implementation – Level 3
– Social Service Programme Implementation – Level 3
– Social Service Programme Implementation – Level 3
– Support Service to Seniors – Level 3
– Support Service to Persons with Disabilities – Level 3

Good-To-Have Competencies
– Diversity Awareness and Management – Level 3

Critical Core Skills
– Communication – Intermediate
– Influence – Basic
– Collaboration – Intermediate
– Adaptability – Intermediate
– Decision Making – Basic

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website

 

Job Responsibilities:
• Assist in establishing a governance framework that entails controls through systems, policies, and procedures.
• Assist in developing SOPs for processes and procedures based on policy manuals for respective business functions.
• Coordinate and facilitate audits across respective business units to be conducted by External Auditors.
• Maintain and manage a database on Board, Trustees and all Sub Committees that includes Terms of Reference, Appointments, Member profile etc.
• Organize, coordinate and facilitate Strategic Planning involving key stakeholders.
• Organize, coordinate and facilitate annual Work Plan based on strategic directions provided by the Board.
• Schedule and organize a mid-year review of the work plan by respective business units and departments with the CEO.
• Organize meetings that include the Annual General Meeting, Board Meetings, Audit Committee Meeting, Constitution and Extra-Ordinary Meetings (if applicable).
• Assist in ensuring compliance with the Enhance Code of Governance and adherence to Government requirements.
• Any other duties assigned by the Supervisor and the CEO. The key responsibilities should contain a detailed description of the duties and responsibilities assigned to the job. It should describe the fundamental nature of the job which occupies a large proportion of the staff’s time.

Job Requirements
• Degree in Accountancy, Business or other related disciplines
• At least 4 years of experience in data governance/business intelligence from Healthcare or Social Service sectors will be added advantage
• People-oriented and excellent oral, written and interpersonal communications skills
• Presentation, problem-solving and analytical skills
• Ability to plan and organize activities/meetings to achieve expected objectives
• Strong organizational skills and attention to detail

1.1. Competency
1.1.1. Must Have
• Corporate Governance – Level 4
• Quality and Audit Management – Level 4
• Risk Management – Level 4
• Social Sector Policy Influence – Level 3
• Stakeholder Management – Level 4
• Strategy Implementation – Level 4
• Strategy Planning – Level 4

1.1.2. Good to Have
• Change Management – Level 4
• Ethics, Values and Legislation – Level 4
• Diversity Awareness and Management – Level 4
• Financial Management – Level 4
• Manpower Planning – Level 4

1.1.3. Critical Core Skills
• Communication – Intermediate
• Influence – Intermediate
• Collaboration – Intermediate
• Adaptability – Intermediate
• Sense Making – Intermediate

Job Description & Requirements

Senior Care Centre
· The Centre Manager is responsible to lead and manage the full aspects of the centre’s day-to-day operations.
· Provide leadership for the holistic care management of the clients.
· Oversee and work closely with the Centre Administrator, Asst/Social Worker, Staff Nurse, AHPs for Initial Assessments, Admissions and MOH regulated reviews
· Responsible for the preparation of MOH inspection and licensing.
· Participate in the workplace health, safety and emergency preparedness exercise.
· Manage Multi-Disciplinary Team, inclusive of Allied Health Professionals, to ensure optimal care delivery
·Initiate and drive continuous improvement; maintain policies, procedures, and work processes to guide care delivery
· Ensure compliance with all required nursing standards and relevant regulations.
· Develop, implement and maintain policies, procedures, and work processes to guide care delivery.

Manpower Management & Development
· Effective and efficient manpower planning in accordance with MOH guidelines and standards.
· Provide coaching, training and counselling of staff.
· Ensure appropriate skills mix and adequate staffing resourcing for all shifts and services by determining work priorities, preparing staff roster and daily work assignments, and serving as a resource person for resolving operational and quality care issues.

Resource Management
· Responsible for proper management of resources which is cost effective, ensure quality standards and improve productivity.

Requirements:
· Possess a Diploma, Graduate Diploma or Bachelor’s Degree in Social Work/Community Care/Gerontology.
· Minimum 6 years in related field is required.
· Strong organizational skills, good communication, interpersonal and writing skills.
· Relevant working experience in healthcare setting preferred.
· Must have passion to serve the elderly and well trained to handle dementia clients.

COMPETENCY AND PROFICIENCY LEVEL
Must-Have Competencies
– Collaboration Practices Across Disciplines and Sectors – Level 4
– Department Performance Management – Level 4
– Emergency Response and Crisis Management – Level 4
– Financial Management – Level 3
– Manpower Planning – Level 4
– Workplace Safety and Health – Level 4
– Strategy Implementation – Level 4

Good-To-Have Competencies
– Quality and Audit Management – Level 4
– Diversity Awareness and Management – Level 4
– Risk Management – Level 4
– Workplace Safety and Health – Level 4
– Change Management – Level 4
– Strategy Planning – Level 4

Critical Core Skills
– Communication – Advanced
– Influence – Advanced
– Collaboration – Intermediate
– Adaptability – Intermediate
– Decision Making – Advanced

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website

Job Description & Requirements
· Responsible to provide a safe environment during activity sessions which encourages participation and social inclusion, which promotes a healthy well-being of the clients.
· Actively assist in the implementation of programmes ensuring that they remain relevant to the wellbeing of seniors.
· Assist to engage community partners, build effective and sustainable partnerships with them to serve the needs of the seniors
· Effective follow up skills and able to meet short turnaround time.
· Ability to handle confidential information due to PDPA.
· Collaborating with other departments to achieve overall mission and goals.
· Ensure all seniors are duly registered in our membership database and screened with the AIC Community Screener Tool. Seniors who require befriending will be registered in the Integrated Referral Management System (IRMS).
· Coordinate festivities and regular programmes at the centre and engage vendor or corporate/student volunteers to facilitate the sessions.
· Assist to oversee senior attendance, including house visit, distribute rations, outings, video conferencing, classes and festivities.
· Work closely with Reporting Officer on engagement strategy to ensure KPI can be met.
· Ensure reports are accurately generated.
· Liaise with relevant agencies on funding for programmes.

Requirements
· Minimum Diploma in related discipline or its equivalent
· Min.1 year relevant experience in social services agencies
· Passion for working with seniors in the senior care centre and community setting
· Good communications skills, a team player, able to work independently.
· Tech savvy and proficient in MSOffice
· Ability to communicate in local dialects will be advantageous
· Require to attend/organise events during weekends, if any

COMPETENCY AND PROFICIENCY LEVEL
Must-Have Competencies
-Collaborative Practices Across Disciplines and Sectors – Level 3
-Diversity Awareness and Management – Level 3
-Social Service Programme Development – Level 3
-Social Service Programme Evaluation – Level 3
-Social Service Programme Implementation – Level 3
-Stakeholder Management – Level 3
-Trends Evaluation and Application – Level 3

Good-To-Have Competencies
-Social Sector Policy Influence – Level 3

Critical Core Skills
-Communication – Intermediate
Influence – Basic
-Collaboration – Intermediate
-Adaptability – Intermediate
-Decision Making – Basic

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website

Roles & Responsibilities

  • Review and analyse applications for admission, following established criteria. If any issues require further consideration, flag them for discussion with the Senior Social Worker.
  • Develop individualised care plans in consultation with residents, families, and nursing team, with a focus on addressing social and emotional well-being.
  • Handle non-complex cases of residents with manageable family dynamics or social issues.
  • Gather and organise information relevant to case conferences and prepare supporting documents for potential transfers to step-down care facilities.
  • Verify completeness of documents for means tests and financial assistance reviews, identify residents who may benefit from Medifund or other financial aid programs, and prepare the necessary forms.
  • Facilitate discussions and documentation of Advance Care Planning (ACP) for residents when appropriate, ensuring their preferences and wishes are respected.
  • Assist residents and families in understanding and accessing essential community services and resources that can enhance their well-being.

Requirements:

  • Diploma holder in Social Work.
  • Minimum 1 year of relevant experience in social service/welfare work is preferred.
  • Ability to converse in local languages to be able to communicate with residents and next-of-kin.
  • Good interpersonal communication skills.
  • Good team player with positive attitude, care and compassion for seniors.

Must-have competencies:

  • Case and Care Planning (Level 2)
  • Casework Evaluation (Level 2)
  • Casework Intervention (Level 2)
  • Social Service Programme Evaluation (Level 2)
  • Social Service Programme Implementation (Level 2)
  • Stakeholder Management (Level 2)

Good-to-have

  • Collaborative Practices Across Disciplines and Sectors (Level 2)
  • Diversity Awareness and Management (Level 2)
  • Emergency Response and Crisis Management (Level 2)
  • Ethics, Values and Legislation (Level 2)

Critical Core Skills

  • Communication (Intermediate)
  • Customer Orientation (Intermediate)
  • Collaboration (Intermediate)
  • Adaptability (Basic)
  • Decision Making (Basic)

Roles & Responsibilities

  • Collaborate with a multi-disciplinary team to regularly review individual residents’ medical, nursing, therapy, and social aspects as part of delivering person-centric care.
  • Provide financial counselling prior to admission.
  • Co-ordinate an assessment on site of the patient to assess nursing/rehab status/behavioural and any social concerns.
  • Provide therapy/nursing/medical/social recommendations and support family and resident to complete home discharge or other care options.
  • Review supporting documents for referral to other care options and seek financial assistance for home equipping as recommended by the therapist where required.
  • Provide counseling to patients with psychosocial issues.
  • Work with resident or next-of-kin on financial considerations (e.g. Government Means Test subsidy)
  • Review cases and facilitate meetings for Medifund cases.
  • Apply for financial assistance (e.g. Means Test, Medifund, IDAPE, ELDERSHIELD, MFEC)
  • Update residents’ profile and movement in database.
  • Review next-of-kin details and update residents’ social reports.

Requirements:

  • Degree in Social Work.
  • At least 2 years of experience as a Social Worker in a Restructured/Community Hospital or Nursing Home.
  • Ability to converse in local languages to be able to communicate with residents and next-of-kin.
  • Keen to work in eldercare sector.
  • Team player with good interpersonal, organisational and communication skills.
  • Accredited with Singapore Association of Social Workers (SASW).

Competencies:

Must Have Competencies

  • Advocacy and Representation – Level 4
  • Case and Care Planning – Level 4
  • Casework Evaluation – Level 4
  • Social Service Programme Development – Level 4
  • Social Service Programme Evaluation – Level 4
  • Social Service Programme Implementation – Level 4
  • Stakeholder Management

Good to Have Competencies

  • Collaborative Practices Across Disciplines and Sectors – Level 4
  • Diversity Awareness and Management – Level 4
  • Emergency Response and Crisis Management – Level 4
  • Ethics, Values and Legislation – Level 4
  • Practice Supervision – Level 4

Critical Core Skills

  • Communication – Intermediate
  • Influence – Intermediate
  • Collaboration – Intermediate
  • Adaptability – Intermediate
  • Decision Making – Intermediate

Roles & Responsibilities:

  • Provide personalised, and cost-effective care to the residents in the nursing home in accordance to established policies and procedures, standards of nursing care, and practices.
  • Provide a holistic, multifaceted and person-centred approach to plan and execute care to meet resident’s nursing needs.
  • Able to harness team’s cooperation and inspire them to deliver effective, safe, and coordinated care to all.
  • Reaches out proactively to residents and their families regarding discharge. Plans, trains, and coordinates a smooth transaction from a nursing home to a home for them.
  • Report to Nurse Manager/Director of Nursing.

Job Requirements:

  • Candidate must possess at least Bachelor’s Degree/Diploma in Nursing
  • Possess a State Registered Nurse license.
  • Valid Practising License with Singapore Nursing Board.
  • Required language(s): English, Mandarin.
  • At least 2 Year(s) of working experience in an acute / community hospital or nursing home.
  • Possess interpersonal skills and is passionate working with elderly.

Must-Have Competencies

  • Clinical Teaching and Supervision – Level 3
  • Effective Communication in Nursing – Level 4
  • Emergency Care Management in Nursing – Level 4
  • Infection Prevention and Control in Nursing Practice – Level 4
  • Learner Assessments – Level 3
  • Medication Management in Nursing – Level 4
  • Patient Care Delivery in Nursing – Level 4

Good-To-Have Competencies

  • Care Transition in Nursing – Level 4
  • Professional, Legal and Ethical Healthcare Practice – Level 4
  • Workplace Safety and Health – Level 4
  • Professional Consultation – Level 4
  • Excellence in Service – Level 4
  • Continuous Improvement Management – Level 3

Critical Core Skills Competencies

  • Communication – Intermediate
  • Influence – Intermediate
  • Collaboration – Intermediate
  • Adaptability – Intermediate
  • Decision Making – Intermediate

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

Roles & Responsibilities:

  • Plan, organize and implement Community based Programmes and activities for the wellbeing of eldercare, single parents and youths.
  • Establish links and partnerships with relevant agencies to determine programme requirements and relevance to the mission.
  • Participate in engagement plans and activities, riding on the RHS and the community service providers.
  • Facilitate, coordinate and support the partner agencies to conduct a multi-agency meeting to create solutions to manage clients with complex needs or conduct joint home visits, whenever required.
  • Participate and work with key stakeholders in the development of the structural processes in facilitating client’s flow.
  • Provide input to stakeholders to collate data for review and valuation including data collection framework to ensure timely submission of reports and information, as required.
  • Report regularly to in-charge on progress update of the programme.
  • General administrative and logistical tasks necessary to ensure the smooth and efficient execution of the programme.

Job Requirements:

  • Candidate must possess at least a Bachelor’s Degree/Post-Graduate Diploma/Professional Degree in Psychology or equivalent.
  • At least 2 Years (s) of working experience in the related field is required for this position.
  • Ability to work independently and in a team effectively.
  • Good writing and interpersonal skills.
  • Good knowledge of Microsoft Office.
  • Able to work independently.

Must-Have Competencies

  • Collaborative Practices Across Disciplines and Sectors – Level 2
  • Social Service Programme Development – Level 2
  • Social Service Programme Evaluation – Level 2
  • Social Service Programme Implementation – Level 2
  • Stakeholder Management – Level 2
  • Trends Evaluation and Application – Level 2
  • Diversity Awareness and Management – Level 2

Critical Core Skills

  • Communication – Intermediate
  • Influence – Basic
  • Collaboration – Intermediate
  • Adaptability – Basic
  • Decision Making – Intermediate

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

Roles & Responsibilities:

Client Management for DDCC & MDC

  • To manage and follow-up all new e-referrals from AIC.
  • To do client initial assessment for ADLs, functional, environmental psycho-social and health needs.
  • Monitors and verifies services each client receives and evaluates effectiveness of interventions.
  • To manage cases and provide family counselling services.
  • Provide referral information to clients when there is a need for other services.
  • Provide support to the clients by getting information through Social Workers from Hospitals, Polyclinics, Family Service Centers, and Doctors.
  • Liaise with Hospital Case Coordinators and ensure continuity of care for clients following discharge from Hospitals.

Administrative duties

  • Complete new client intake, collate and maintain supporting documents and manage case files.
  • Document progress for each client in collaboration with the Program Coordinator.
  • Conduct interviews to determine client eligibility.
  • Discharge planning.
  • Liaise with Caregiver / Family Member.
  • Supervise and manage all claims e.g., Subvention & Senior Mobility Funds
  • Seek alternative funds to support the clients’ finance assistance.

Job Requirements

  • Candidate must possess at least a Diploma in Social Work, Psychology, or other relevant fields in Social Science.
  • At least 2 Year(s) of working experience in related fields.
  • Ability to work independently and in a team effectively.
  • Good writing and interpersonal skills
  • Good knowledge of Microsoft Office

Roles & Responsibilities:

  • To perform operational and administrative duties to ensure the smooth running of the Home.
  • To supervise care staff and ensure the cleanliness of the Home.
  • To ensure that the residents maintain personal hygiene and cleanliness.
  • To participate in the development and follow-up of care plans for the residents.
  • Be comfortable in working in a male psychiatric rehabilitation home.
  • To be able to perform shift work schedules.

Requirements:

  • Minimum A Level or Diploma in any field.
  • Working experience in the social service sector will be advantageous.
  • Bilingual and computer literate in MS Office.
  • Able to work on 3 rotating shifts.
  • Have a good understanding of the needs of seniors and be comfortable working with them.
  • A good team player and leader.

Work Location

Meranti Home @ Pelangi Village, 6 Buangkok Green Singapore 539751