Job Responsibilities:

  • Assist in overseeing all activities of the purchasing department.
  • To keep track master procurement list, to activate contracts near expiring dates in advance.
  • To understand Procurement SOP and ensuring all internal staff are adhering to procedures.
  • Preparing plans for the purchase of equipment, services, and supplies.
  • Following and enforcing the company’s procurement policies and procedures.
  • Reviewing, comparing, analysing, and approving products and services to be purchased.
  • Managing inventories and maintaining accurate purchase and pricing records.
  • Maintaining and updating supplier information
  • Maintaining good supplier relations and negotiating contracts.
  • Researching and evaluating prospective suppliers.
  • Research, select and purchase quality products and materials.
  • Build relationships with suppliers and negotiate with them for the best pricing.
  • Process requisitions and update management on status of orders.
  • Update inventory and ensure that stock levels are kept at appropriate levels.
  • Analyse market trends and apply this knowledge to make insightful buying decisions.
  • Coordinate with inventory team, management, and stockroom as required.
  • Assess quality of stock received and escalate any discrepancies to suppliers and management.

Requirements

  • Minimum Diploma in Procurement or equivalent certifications
  • Preferred 2 years relevant working experience in a similar capacity preferably in healthcare industry
  • Excellent communications and negotiation skills with vendors
  • Resourceful, self-driven, proactive and independent worker
  • Hardworking and meticulous with positive attitude
  • Proficient in use of MS Office Applications (Words, Excel, Access)
  • Possess good communication and interpersonal skills
  • Proficient in MS Office

Competency & Proficiency Level

Must-have

  • Stakeholder Management – Level 2
  • Continuous Quality Improvement – Level 3
  • Contract Development and Management – Level 4
  • Procurement Coordination and Policy Development – Level 3
  • Procurement Performance Monitoring – Level 3
  • Vendor Management – Level 3
  • Market Research – Level 3

Good-to-have

  • Service Excellence – Level 3
  • Project Coordination – Level 3
  • Project Feasibility Assessment – Level 4
  • Big Data Analytics – Level 4

Critical Core Skills

  • Communication – Intermediate
  • Influence – Basic
  • Collaboration – Intermediate
  • Adaptability – Basic
  • Decision Making – Basic

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website.

Job Responsibilities:

  • Support the HR department in various functions including recruitment, employee relations, performance management, benefits administration, and compliance.
  • Manage full-cycle recruitment processes: job postings, resume screening, interview scheduling, interviewing, and issuing offer letters.
  • Handle work permit and pass applications.
  • Assist in the development, review, and implementation of HR policies and procedures.
  • Administer employee compensation and benefits programs, ensuring accuracy and timeliness.
  • Ensure compliance with the Employment Act, TAFEP guidelines, and other relevant statutory requirements.
  • Facilitate smooth employee onboarding and orientation programs.
  • Maintain and update employee records and HRIS systems.
  • Coordinate and support employee training and development programs.
  • Provide general HR support to employees and management as required.

Job Requirements:

  • Diploma/Degree in Human Resource Management or related field.
  • At least 2–3 years of HR generalist experience, preferably in healthcare or similar industry.
  • Good knowledge of Employment Act and HR practices in Singapore.
  • Strong interpersonal and communication skills.
  • Organized, detail-oriented, and able to handle confidential information with discretion.
  • Proficient in MS Office and HRIS (JustLogin) systems.

Competency

Must Have

  • Compensation Management – Level 2
  • Employee Communication Management – Level 3
  • Human Resource Practices Implementation – Level 2
  • Performance Management – Level 3
  • Selection Management – Level 3
  • Talent Management   – Level 4
  • Voluntary Exit Management – Level 3
  • Benefits Management – Level 3

                Good to Have

                • Human Resource Service Quality Management – Level 4
                • Organisational Culture Development – Level 4

                Critical Core Skills

                • Communication – Intermediate
                • Influence – Basic
                • Collaboration – Intermediate
                • Adaptability – Intermediate
                • Decision Making – Intermediate

                        *For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website.

                        Responsibilities:

                        • Undertake cleaning duties as required by the Operations Manager to meet daily priorities or the regular cleaning schedule
                        • To maintain high standards of Health, Safety and Hygiene, with particular regard for areas which are infection controlled, and to undertake training as required.
                        • To be sensitive to individual patient needs when cleaning rooms which are occupied and in communicating with the individuals.
                        • To maintain confidentiality in respect of any information about patients and their families.
                        • To follow Home’s procedures for laundering items and for their subsequent storage and use.
                        • To ensure that cleaning equipment is used appropriately and maintained to a high standard.
                        • To prepare cleaning trolleys for the next shift, highlighting low stocks of materials where required.

                        JOB REQUIREMENTS

                        • Minimum Primary/Secondary education or equivalent.
                        • At least 1 year or more experience as housekeeper
                        • Good communication skills and team-player
                        • Proficient in English (oral and written)

                        Competency:

                        Must Have

                        • Crisis Management – Level 1
                        • Public Area Housekeeping Operations Management – Level 1
                        • Room Housekeeping Operations Management – Level 1
                        • Service Excellence – Level 1
                        • Service Planning and Implementation – Level 1
                        • Workplace Safety and Health Performance Management – Level 1

                        Good to Have

                        • Customer Challenges Management – Level 1
                        • Productivity Improvement – Level 1
                        • Threat Observation – Level 1

                        Critical Core Skills

                        • Communication – Basic
                        • Collaboration – Basic
                        • Adaptability – Basic

                        Responsibilities:

                        • Programme Development & Planning:
                          • Design, develop, and implement a varied calendar of programmes and activities (e.g., recreational, social, cognitive, physical, cultural, spiritual, educational) that cater to the diverse interests, cognitive levels, and physical capabilities of residents.
                          • Conduct needs assessments and gather feedback from residents, families, and staff to continually refine and improve programme.
                          • Develop detailed activity plans, including objectives, materials required, and safety protocols.
                        • Programme Execution & Facilitation:
                          • Lead and facilitate daily, weekly, and special programmes for groups and individuals.
                          • Ensure programmes are conducted in a safe, inclusive, and engaging manner, adapting activities as needed to meet individual resident needs.
                          • Provide encouragement, support, and active participation to residents during activities.
                          • Coordinate logistics for programmes, including setting up and clearing activity areas, preparing materials, and managing equipment.
                        • Resident Engagement & Relationship Building:
                          • Build rapport and strong, positive relationships with residents, understanding their preferences, life histories, and cultural backgrounds.
                          • Encourage resident participation and engagement in activities, respecting their choices and autonomy.
                          • Act as an advocate for residents’ psychosocial well-being within the nursing home.
                        • Collaboration & Teamwork:
                          • Work closely with the nursing, therapy (physiotherapy, occupational therapy), medical, and social work teams to integrate programmes into residents’ overall care plans.
                          • Collaborate with other Programme Executives/Assistants, volunteers, and external partners.
                          • Liaise with families regarding residents’ participation and programme updates.
                        • Documentation, Monitoring & Evaluation:
                          • Maintain accurate records of resident attendance, participation, and responses to programmes.
                          • Monitor the effectiveness of programmes, identifying areas for improvement and documenting outcomes.
                          • Prepare regular reports on programme activities, resident engagement, and programme impact for management.

                        Requirement:

                        • Diploma or equivalent in any discipline
                        • At least two years of working experience in a similar position in a Nursing Home
                        • Able to converse in local dialects
                        • Passionate in serving the needy and vulnerable elderly
                        • Have a listening and coaching skills
                        • Able to work independently

                          Competencies:

                          Must Have Competencies

                          • Collaborative Practices Across Disciplines and Sectors – Level 2
                          • Social Service Programme Development – Level 2
                          • Social Service Programme Evaluation – Level 2
                          • Social Service Programme Implementation – Level 2
                          • Stakeholder Management – Level 2
                          • Trends Evaluation and Application – Level 2
                          • Diversity Awareness and Management – Level 2

                          Critical Core Skills

                          • Communication – Intermediate
                          • Influence – Basic
                          • Collaboration – Intermediate
                          • Adaptability – Basic
                          • Decision Making – Intermediate

                          *For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website.

                          Job Description:
                          • The role involves delivering advanced, person-centred nursing care, supervising and guiding junior staff, and supporting ward operations in the absence of Nurse Managers.
                          • Key responsibilities include care planning and evaluation, medication management, emergency response, multidisciplinary collaboration, and quality assurance.
                          • The nurse also leads shift operations, ensures compliance with clinical standards, maintains accurate documentation, and promotes a safe and clean environment.
                          • Additionally, the role includes mentoring staff, facilitating training, supporting discharge planning, and assisting doctors in clinical procedures to ensure high standards of resident care.
                          • Participates in In-Service teaching to the nursing and ancillary staff when called upon.
                          • Attends continuing education / in-services on a regular basis to maintain skill competency.
                          • Participates in the Home and nursing committees as assigned.
                          • Participates in or conducts nursing research and systematic review of nursing practices to enhance the professional care standard.
                          • Work closely with the NM and assists in performance appraisals of Enrolled Nurses, Nursing Aides, Health Care Assistants and Health Attendants in the ward.
                          • Deputises the Nurse Manager in his/her absence.
                          • Performs other duties as assigned by the Supervisor.

                          Job Requirement:
                          • Registered Nurse with current SNB registration
                          • Diploma in Nursing
                          • Fresh graduates from local polytechnics are welcome to apply
                          • Good knowledge and understanding of current issues in nursing
                          • Strong grasp of principles and practices for delivering reliable and safe nursing care
                          • Able to work three rotating shifts
                          Competency & Proficiency Level

                          Must Have
                          • Clinical Teaching and Supervision – Level 3
                          • Effective Communication in Nursing – Level 4
                          • Emergency Care Management in Nursing – Level 4
                          • Infection Prevention and Control in Nursing Practice – Level 4
                          • Learner Assessments – Level 3
                          • Medication Management in Nursing – Level 4
                          • Patient Care Delivery in Nursing – Level 4

                          Good to Have
                          • Care Transition in Nursing – Level 4
                          • Professional, Legal and Ethical Healthcare Practice – Level 4
                          • Workplace Safety and Health – Level 4
                          • Professional Consultation – Level 4
                          • Excellence in Service – Level 4
                          • Continuous Improvement Management – Level 3

                          Critical Core Skills
                          • Communication – Intermediate
                          • Influence – Intermediate
                          • Collaboration – Intermediate
                          • Adaptability – Advanced
                          • Decision Making – Intermediate

                          *Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link.

                          Roles & Responsibilities:

                          • Responsible for Home’s store and inventory including maintenance of equipment.
                          • Responsible for raising purchase orders and maintaining procurement records.
                          • Assist in contractor selections by gathering procurement specifications and tender bids received from supplier.
                          • Manage food catering vendors to ensure quality improvement and manage feedback from internal stakeholders.
                          • Assist in residents’ cash disbursement.
                          • Assist in bringing residents to bank to withdraw cash.
                          • Assist in residents outing with care staff.
                          • Any other ad hoc duties as assigned by Superior.

                          Requirements:

                          • Minimum Diploma in related discipline or its equivalent.
                          • Minimum 1 year relevant experience in a similar capacity.
                          • Ability to work independently and in a team effectively.
                          • Able to work in a fast-paced environment.
                          • Comfortable to work in a male psychiatric rehabilitation home.
                          • Good writing and interpersonal skills.
                          • Tech savvy and proficient in MS Office.

                          Must-Have Competencies

                          • Crisis Management – Level 2
                          • Stakeholder Management – Level 2
                          • Time Management – Level 2
                          • Procurement Coordination and Policy Development – Level 2
                          • Procurement Performance Monitoring – Level 2

                          Good-To-Have Competencies

                          • Service Excellence – Level 2
                          • Project Coordination – Level

                          Critical Core Skills

                          • Communication – Intermediate
                          • Collaboration – Basic
                          • Adaptability – Basic
                          • Decision Making – Intermediate

                          *For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website.

                          Roles & Responsibilities

                          To perform operational and administrative duties to ensure the smooth running of the Home
                          To supervise care staff and ensure the cleanliness of the Home
                          To ensure that the residents maintain personal hygiene and cleanliness
                          To participate in the development and follow-up of care plans for the residents
                          To be comfortable to work in a male psychiatric rehabilitation home
                          To be able to perform 3-rotating shift work

                          Requirements

                          Minimum A Level or Diploma in any field
                          Working experience in the social service sector will be advantageous
                          Bilingual and computer literate in MS Office
                          Able to work on 3 rotating shifts
                          Have a good understanding of elderly needs and happy to work with the elderly
                          A good team leader and player

                          Must-Have Competencies

                          -Care Assistance – Level 1
                          -Client Supervision – Level 1
                          -Conflict Management – Level 1
                          -Emergency Response and Crisis Management – Level 2
                          -Para-Counselling – Level 1
                          -Social Service Programme Implementation – Level 1
                          -Support Services to Persons with Disabilities – Level 1

                          Good-To-Have Competencies

                          -Diversity Awareness and Management – Level 2
                          -Ethics, Values and Legislation – Level 1
                          -Reflexive Proactive – Level 1
                          -Resilience and Self-care – Level 1

                          Critical Core Skills

                          -Communication – Basic
                          -Influence – Basic
                          -Collaboration – Intermediate
                          -Adaptability – Basic
                          -Decision Making – Basic

                          *For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website.

                          Job Description:

                          Media Relations & Management

                          • Manage overall media relations and management efforts such as (but not limited to), planning and running media briefings, media interviews and media events to ensure favourable and on-target media coverage.
                          • Prepare MC scripts and write speeches for CEO and GOH.

                          Marketing Communications

                          • Review and monitor corporate marketing and branding collaterals to ensure adherence to corporate identity and branding standards, and alignment with corporate mission and messages.
                          • Support the production of printed and online materials which includes annual reports, corporate marketing information, event publicity, branding collaterals such as information booklets, newsletters, brochures, posters, banners, presentations, videos, news blog, speeches and letters.
                          • To leverage the organisation’s various assets (such as the corporate website, social media platforms, and publications) to reach its intended audiences and stakeholders in an effective manner.

                           Brand Management

                          • Ensure that the organisation’s corporate identity elements are appropriately used within and outside of the organisation as well as seeking ways to enhance and strengthen the organisation’s brand.
                          • Uphold the corporate profile and branding of the organisation. Build and strengthen relations with various stakeholders and media agencies to positively position the organisation.

                          General

                          • Manage the department budget and workplan.
                          • Vetting of letters for all the Support Division.
                          • Manage and monitor all projects in the Mission on Corporate Communications.
                          • Conduct on-boarding and On-The-Job training for new staff. 
                          • Coach and provide counselling to the team as and when needed.
                          • Assist to monitor and control the operational expenditure within the budget.
                          • Assist to plan and monitor annual workplan and follow-up the achievements of targeted objectives.

                           Job Requirements:

                          • Bachelor’s Degree in Mass communications, Journalism, or the Arts & Social Sciences.
                          • Minimum 2-3 years of working experience in corporate communications, public relations or journalism role.
                          • Experience in healthcare sector (Nursing Home) will be beneficial.
                          • A strong command in English language and a second language (Mandarin, Malay or Tamil), and has a flair for writing (to liaise with Mandarin, Malay or Tamil speaking associates).
                          • Resourceful and able to establish good relationship with the media.
                          • Ability to work under pressure and meet deadlines.
                          • Active team player, confident, creative and resourceful.
                          • Vibrant personality with a natural flair for interacting with people at all levels.
                          • Able to work after office hours or weekends for media monitoring, coverage and events when required by the team.

                           Competency & Proficiency:

                          Must-have

                          • Brand Management – Level 3
                          • Marketing Campaign Management – Level 4
                          • Marketing Communications Plan Development – Level 3
                          • Marketing Strategy – Level 4
                          • Media Platforms Management – Level 4
                          • Project Management – Level 4
                          • Stakeholder Management – Level 4

                          Good to Have 

                          • Content Management – Level 3
                          • Data Analytics – Level 3
                          • Design Concepts Generation – Level 3
                          • Marketing Trend Analysis – Level 3
                          • Partnership Management – Level 3

                          Critical Core Skills 

                          • Communication – Intermediate
                          • Influence – Intermediate
                          • Collaboration – Intermediate
                          • Adaptability – Intermediate
                          • Sense Making – Intermediate

                          *For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website.

                          Job Description:
                          Community Engagement
                          • Identify and engage with community organizations, nonprofits, government agencies, and other relevant stakeholders.
                          • Engage and collaborate with internal SNM divisions to support their programmes with external organisations.
                          • Forge and develop new strategic and sustainable partnerships to advance ecosystem of activities at Nursing Home, Active Ageing Centres & Senior Care Centres.
                          • Project, manage and evaluate the outcomes and effectiveness of all partnership initiatives.
                          • Engage and manage internal and external stakeholders.
                          • Manage all SNM wide events and activities.

                          Volunteer Management
                          • Work closely with internal SNM divisions to build and sustain a pool of competent Ambassadors and volunteers for all programmes and activities.
                          • Monitor and plan the centralised recruitment of volunteers to ensure the ratio of staff to volunteers to seniors is achieved.
                          • Support planning and deploying of volunteers for various SNM events and initiatives.
                          • Provide various channels for volunteers to share their feedback on their volunteering experience.
                          • Implement formal/informal volunteer recognition platform to recognize their contribution to SNM programmes and activities.
                          • Ensure that volunteers assist in a safe and supportive environment in accordance with the legislation and regulations.
                          • Oversee the formation of a volunteer council.

                          Job Requirements:
                          • Degree in any discipline with at least 5 years of relevant experience in Community Engagement & Volunteer Management.
                          • Strong collaborative and partnership building skills with Grassroots organisations, Religious organisations, Community partners and Government agencies.
                          • Able to manage multiple projects/events in a fast-paced environment.
                          • Effective communicator with excellent interpersonal skills and has an interest to enhance care for seniors.
                          • Self-motivated and resourceful with good problem-solving skills.
                          • Responsible, independent and a good team player, who is able to mentor and guide junior colleagues.

                          Competency & Proficiency:
                          Must-have
                          • Business Relationship Building – Level 6
                          • Business Relationship Building – Level 5
                          • Customer Acquisition Management – Level 5
                          • Staff Management – Level 5
                          • Collaboration Practices Across Disciplines and Sectors – Level 5
                          • Social Service Programme Development – Level 5
                          • Social Service Programme Implementation – Level 5
                          • Stakeholder Management – Level 5
                          • Volunteer Programme Management – Level 4
                          • Volunteer Retention and Engagement – Level 4

                          Good-to-have
                          • Revenue Optimisation – Level 5
                          • Customer Feedback and Relationship Management – Level 5
                          • Business Presentation Delivery – Level 5
                          • Business Negotiation – Level 5
                          • Service Excellence – Level 5
                          • Diversity Awareness and Management – Level 4
                          • Social Sector Policy Influence – Level 4
                          • Trends Evaluation and Application – Level 4

                          Critical Core Skills
                          • Communication – Advanced
                          • Influence – Advanced
                          • Collaboration – Advanced
                          • Adaptability – Advanced
                          • Decision Making – Advanced

                          *For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website.

                          Job Responsibilities:
                          · Responsible to provide a safe environment during activity sessions which encourages participation and social inclusion, which promotes a healthy well-being of the clients.
                          · Actively assist in the implementation of programmes ensuring that they remain relevant to the wellbeing of seniors.
                          · Assist to engage community partners, build effective and sustainable partnerships with them to serve the needs of the seniors
                          · Effective follow up skills and able to meet short turnaround time.
                          · Ability to handle confidential information due to PDPA.
                          · Collaborating with other departments to achieve overall mission and goals.
                          · Ensure all seniors are duly registered in our membership database and screened with the AIC Community Screener Tool. Seniors who require befriending will be registered in the Integrated Referral Management System (IRMS).
                          · Coordinate festivities and regular programmes at the centre and engage vendor or corporate/student volunteers to facilitate the sessions.
                          · Assist to oversee senior attendance, including house visit, distribute rations, outings, video conferencing, classes and festivities.
                          · Work closely with Reporting Officer on engagement strategy to ensure KPI can be met.
                          · Ensure reports are accurately generated.
                          · Liaise with relevant agencies on funding for programmes.

                          Requirements:
                          · Minimum Diploma in related discipline or its equivalent
                          · Min.1 year relevant experience in social services agencies
                          · Passion for working with seniors in the senior care centre and community setting
                          · Good communications skills, a team player, able to work independently.
                          · Tech savvy and proficient in MSOffice
                          · Ability to communicate in local dialects will be advantageous
                          · Require to attend/organise events during weekends, if any

                          Must-Have Competencies
                          -Collaborative Practices Across Disciplines and Sectors – Level 3
                          -Diversity Awareness and Management – Level 3
                          -Social Service Programme Development – Level 3
                          -Social Service Programme Evaluation – Level 3
                          -Social Service Programme Implementation – Level 3
                          -Stakeholder Management – Level 3
                          -Trends Evaluation and Application – Level 3

                          Critical Core Skills
                          -Communication – Intermediate
                          -Influence – Basic
                          -Collaboration – Intermediate
                          -Adaptability – Intermediate
                          -Decision Making – Basic

                          *For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link