Centre Manager (Senior Care Centre)
Job Description & Requirements
- The Centre Manager is responsible to lead 3 centres and manage the full aspects of the day-to-day operations.
- Provide leadership for the holistic care management of the clients.
- Oversee and work closely with the Centre Administrator, Asst/Social Worker, Staff Nurse, AHPs for Initial Assessments, Admissions and MOH regulated reviews.
- Responsible for the preparation of MOH inspection and licensing.
- Participate in the workplace health, safety and emergency preparedness exercise.
- Manage Multi-Disciplinary Team, inclusive of Allied Health Professionals, to ensure optimal care delivery.
- Ensure compliance with all required nursing standards and relevant regulations.
- Develop, implement and maintain policies, procedures, and work processes to guide care delivery.
- Actively promote the 3 Senior Care Centres’ services through events, talks, collaborations and campaigns.
- Lead outreach initiatives to attract new clients and strengthen enrolment.
- Build and maintain strong partnerships with community organisations, healthcare providers and government agencies.
- Develop strategies to raise awareness and visibility of these centres within the community.
- Proactive in meeting regulator’s request for information and submissions promptly. etc
- Good understanding of workload submission and subvention.
Manpower Management & Development
- Effective and efficient manpower planning in accordance with MOH guidelines and standards.
- Provide coaching, training and counselling of staff.
- Ensure an appropriate skill mix and adequate staffing for all shifts and services by determining work priorities, preparing staff rosters and daily work assignments, and serving as a resource person for resolving operational and quality-of-care issues.
Resource Management
- Responsible for proper management of resources which is cost effective, ensure quality standards and improve productivity.
Requirements:
- Possess a Diploma, Graduate Diploma or Bachelor’s Degree in Social Work/Community Care/Gerontology.
- Minimum 6 years in related field is required.
- Strong organizational skills, good communication, interpersonal and writing skills.
- Relevant working experience in healthcare setting preferred.
- Must have passion to serve the elderly.
COMPETENCY AND PROFICIENCY LEVEL
Must-Have Competencies
- Collaboration Practices Across Disciplines and Sectors – Level 4
- Department Performance Management – Level 4
- Emergency Response and Crisis Management – Level 4
- Financial Management – Level 3
- Manpower Planning – Level 4
- Workplace Safety and Health – Level 4
- Strategy Implementation – Level 4
Good-To-Have Competencies
- Quality and Audit Management – Level 4
- Diversity Awareness and Management – Level 4
- Risk Management – Level 4
- Workplace Safety and Health – Level 4
- Change Management – Level 4
- Strategy Planning – Level 4
Critical Core Skills
- Communication – Advanced
- Influence – Advanced
- Collaboration – Intermediate
- Adaptability – Intermediate
- Decision Making – Advanced
*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website
