Housekeeper (Nursing Home@Riverwalk)
Responsibilities:
- Undertake cleaning duties as required by the Operations Manager to meet daily priorities or the regular cleaning schedule
- To maintain high standards of Health, Safety and Hygiene, with particular regard for areas which are infection controlled, and to undertake training as required.
- To be sensitive to individual patient needs when cleaning rooms which are occupied and in communicating with the individuals.
- To maintain confidentiality in respect of any information about patients and their families.
- To follow Home’s procedures for laundering items and for their subsequent storage and use.
- To ensure that cleaning equipment is used appropriately and maintained to a high standard.
- To prepare cleaning trolleys for the next shift, highlighting low stocks of materials where required.
JOB REQUIREMENTS
- Minimum Primary/Secondary education or equivalent.
- At least 1 year or more experience as housekeeper
- Good communication skills and team-player
- Proficient in English (oral and written)
Competency:
Must Have
- Crisis Management – Level 1
- Public Area Housekeeping Operations Management – Level 1
- Room Housekeeping Operations Management – Level 1
- Service Excellence – Level 1
- Service Planning and Implementation – Level 1
- Workplace Safety and Health Performance Management – Level 1
Good to Have
- Customer Challenges Management – Level 1
- Productivity Improvement – Level 1
- Threat Observation – Level 1
Critical Core Skills
- Communication – Basic
- Collaboration – Basic
- Adaptability – Basic
