Appreciation for Sree Narayana Mission Nursing Home (SNM)

Dear Mr S. Devendran,

I am writing to express my heartfelt appreciation and admiration for the exceptional staff at SNM. My mother (Mdm Koh Mee Lee) has been a resident at your facility, and I have been consistently impressed by the kindness, compassion, and dedication of your team.

Firstly, I would like to commend the ladies at the front desk for their outstanding service, especially Ms Arsi and Ms Wiah. They are always helpful, friendly, and patient, even when dealing with demanding residents or family members. Their calm and composed demeanor is truly admirable.

I would also like to express my gratitude to Nurse Iyal and many other Level 1 nurses who have been taking care of my mother with a loving heart. Despite the language barriers, Nurse Iyal’s kindness and compassion have brought joy to my mother’s face, and for that, I am truly thankful.

Ms. Yoges, the Senior Manager and Senior Social Worker, has been incredibly helpful and understanding, always willing to listen and assist with our needs. Her dedication to the residents and their families is truly commendable.

Additionally, I would like to thank Mr. Regu from the IT department for his friendly and helpful assistance with installing a motion detector at my father’s place. His patience and expertise in troubleshooting and resolving issues with the device have been greatly appreciated.

Lastly, I would like to acknowledge the Program Team and Ms Rajaletchumi for their efforts in engaging my mother in various activities. The pictures and videos they send me are always a delight, and I can see the joy and enthusiasm on my mother’s face.

Please extend my sincerest appreciation to these exceptional staff members for their hard work, dedication, and compassion. They truly make a difference in the lives of the residents and their families.

Thank you for leading such an outstanding team.

Best regards,
Cerina Teo and Irene Teo
NOKs of Mdm Koh Mee Lee