Centre Manager, Senior Care Centre (Woodlands)

Job Description & Requirements

Senior Care Centre
· The Centre Manager is responsible to lead and manage the full aspects of the centre’s day-to-day operations.
· Provide leadership for the holistic care management of the clients.
· Oversee and work closely with the Centre Administrator, Asst/Social Worker, Staff Nurse, AHPs for Initial Assessments, Admissions and MOH regulated reviews
· Responsible for the preparation of MOH inspection and licensing.
· Participate in the workplace health, safety and emergency preparedness exercise.
· Manage Multi-Disciplinary Team, inclusive of Allied Health Professionals, to ensure optimal care delivery
·Initiate and drive continuous improvement; maintain policies, procedures, and work processes to guide care delivery
· Ensure compliance with all required nursing standards and relevant regulations.
· Develop, implement and maintain policies, procedures, and work processes to guide care delivery.

Manpower Management & Development
· Effective and efficient manpower planning in accordance with MOH guidelines and standards.
· Provide coaching, training and counselling of staff.
· Ensure appropriate skills mix and adequate staffing resourcing for all shifts and services by determining work priorities, preparing staff roster and daily work assignments, and serving as a resource person for resolving operational and quality care issues.

Resource Management
· Responsible for proper management of resources which is cost effective, ensure quality standards and improve productivity.

Requirements:
· Possess a Diploma, Graduate Diploma or Bachelor’s Degree in Social Work/Community Care/Gerontology.
· Minimum 6 years in related field is required.
· Strong organizational skills, good communication, interpersonal and writing skills.
· Relevant working experience in healthcare setting preferred.
· Must have passion to serve the elderly and well trained to handle dementia clients.

COMPETENCY AND PROFICIENCY LEVEL
Must-Have Competencies
– Collaboration Practices Across Disciplines and Sectors – Level 4
– Department Performance Management – Level 4
– Emergency Response and Crisis Management – Level 4
– Financial Management – Level 3
– Manpower Planning – Level 4
– Workplace Safety and Health – Level 4
– Strategy Implementation – Level 4

Good-To-Have Competencies
– Quality and Audit Management – Level 4
– Diversity Awareness and Management – Level 4
– Risk Management – Level 4
– Workplace Safety and Health – Level 4
– Change Management – Level 4
– Strategy Planning – Level 4

Critical Core Skills
– Communication – Advanced
– Influence – Advanced
– Collaboration – Intermediate
– Adaptability – Intermediate
– Decision Making – Advanced

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website